Expanded Services

JAMF Software offers a variety of services to enhance your experience while using our products. While all products are supported and feature extensive documentation, there may be times when you choose to augment your organization's capabilities by engaging our services department. JAMF Software offers a wide range of additional services ranging from project-based work to custom scripting and specialized training to increase your knowledge of specific workflows or products. Services can be selected individually from our Expanded Services offerings or you can choose the Encompass Program for comprehensive support services to help you meet advanced goals.

JumpStart The JumpStart is sold with all new Casper Suite contracts and is designed to help new customers get up and running in their environment. This two-day, on-site visit with an experienced technician helps you to customize the Casper Suite for your environment and ensures that it is set up and running correctly. At the end of the JumpStart program, you will better understand how to resolve the challenges facing your organization by using the tools within the Casper Suite. Learn more
Certification Courses Certification courses are intended for current Casper Suite customers and JAMF Software Server (JSS) administrators that are seeking advanced training. Certification courses are a hands-on series of exercises in which challenges are presented to administrators who demonstrate their proficiency through challenge resolution. Learn more
Encompass Program The Encompass Program is designed for customers who are looking to maximize the return on their investment in the Casper Suite. Whether your organization is heavily regulated, audited, or your organization is seeking a process maturity on the Mac platform, becoming an Encompass Program customer extends basic support services to help you meet your advanced goals. Learn more