Remote Control

Bringing security and convenience to remote control.

Client management solutions are incomplete without the ability to provide support from a remote location. CasperVNC allows administrators to save time through remote resolutions, drastically increasing the number of incidents that can be resolved by a single technician in one day.

With CasperVNC, technicians control client machines remotely, so issues are resolved whether the client computer is in the next room or miles away. Remote control saves your organization time, staff, and budget by minimizing end user downtime, IT travel time and expenses, and by allowing each technician to resolve more incidents every day.

The Casper Suite's approach to screen sharing is unique in several ways. Instead of storing login credentials on the client machine, the Casper Suite stores them centrally on the server, or on your existing LDAP servers. To ensure maximum security, VNC sessions are tunneled through an SSH connection. And, since the VNC server is launched and quit each time an administrator begins and ends a session, there is no active server listening for inbound requests. These features reduce liability while providing a more stable, secure environment.

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