Assisting end users is more convenient through the use of Casper VNC. This allows you to observe and control a managed desktop using your keyboard and mouse. This works well for certain kinds of training, providing immediate assistance to end users, and troubleshooting. The down time associated with having to get to a user's office is now gone. If you have traveling staff, they no longer have to wait until they get back to the office to receive support.
As travel costs increase and efficiency becomes more important, Casper VNC can lower expenses immediately.
- Requirements
- Mac OS: 10.2, 10.3, 10.4, 10.5
Other Applications in the Casper Suite
"Casper has changed the way our team works and thinks about supporting our end users. As a result of using the software, we have more time to spend with our users which leads to a higher degree of satisfaction for both IT and our internal customers."
