JAMF Software: Client Management Software for Macintosh Professionals

Issue - 6

March 2008

Calendar

CUG Events - view events

Los Angeles
March 25

San Francisco
March 26

Seattle
March 27

Washington DC
April 7

NYC
April 10

CCA Course - registration

Minneapolis
April 22-25

JAMF Software Challenge

In Mac OS X 10.5, mounted file servers no longer show up on a user's desktop by default. If you want to change this setting for your users, but not overwrite their existing Finder preferences using a User Environment package, the best way to do this would be through a script that uses the "defaults" command. Write a script that can be run at Login that updates the proper key in the "com.apple.Finder.plist" file that will turn this feature on for your users.

Email answer to JAMF in PDF format.

Each month we’ll challenge you to solve a problem using a product from JAMF Software. Please include:
Full contact information Step-by-step instructions (screen shots encouraged) RationaleWe’ll review all responses and post the winners on our site. Each winner will receive a $10 Gift Card for Apple iTunes.

Congratulations to Craig Ernst of the University of Wisconsin Eau Claire, who correctly answered last month's software challenge. Click here to see Craig's answer.

JAMF Software Challenge Archive contains the answers to the previous two months’ JAMF Software Challenge. Take a look—you might learn something!

Greetings

For those of us in the Upper Midwest, today is a big day. After a rougher than normal winter we are welcoming, with open arms, the arrival of spring. You can hear a collective sigh of relief as our snow melts and the grass begins to peak through.

Not that the winter has kept us down though. Recently, JAMF Software was asked to speak at the University of Utah's Mac Manager's Meeting. You can download this here, or find it on iTunes. Amy Larson, Education Account Executive, and Jonah Klevesah, Systems Engineer, led the discussion.

Casper Suite customers will be contacted over the coming days about our latest 5.13 maintenance release. Stability and bug fixes were our primary focus as we continue working towards our major Casper Suite 6.0 release later this summer. Upgrade procedures, a list of enhancements and bug fixes can be found in the release notes.

Case Study

Jeffrey Bonnaci of Ogilvy & Mather manages an environment of nearly 2,200 machines, including 750 Macs across 19 locations. Click here to find out how he does it using the Casper Suite.

Congratulations CCA Graduates!

The CCA course held in New York in February was a huge success. The feedback from the course was outstanding, including a great note from one of our attendees who wrote this email:

“I just thought you might like to know that Casper saved our clients from a disastrous rollout. We had an application go out that didn’t work properly, and using Casper, I was able to fix the problem one time on a test machine, package the results, and set up a policy to distribute the fix to all of the affected clients without spending all night at the office or even leaving my desk! Please forward my thanks to Wudi. I wouldn’t have had the ability to implement Casper to make this fix so quickly and smoothly without his instruction at the CCA course.”

Our next CCA course will be held in Minneapolis on April 22-25. This 4-day course includes a hands-on series of exercises where challenges are presented to system administrators to demonstrate their proficiency through resolution. For more information, or to register for this event, please visit us online.

Casper User Groups

We will be hosting five Casper User Groups in March and April in the following locations:

Los Angeles Tuesday, March 25 Apple Office in Santa Monica	San Francisco Wednesday, March 26 E&O Trading Co. at 314 Sutter Street
Seattle Thursday, March 27 Silver Cloud Inn on Broadway	Washington DC Monday, April 7 Apple Office in Reston
New York City Thursday, April 10 Apple Office in Citigroup Business

These events are a great way to meet up with fellow Casper Administrators in your area as well as get some face time with Casper developers and systems engineers to ask questions, give us your feedback, and find out where JAMF Software is headed. For more information about this event, please visit us online.

Support from Support

It is always good practice to frequently change your local account passwords, especially for accounts with elevated privileges in your environment. This PDF is a quick overview of how you can go about creating a policy in your JSS to update/reset the passwords for your local administrator accounts, as well as the account that Casper uses for remote management. By setting up a policy to reset the passwords, you will be sure to have a log of all the managed workstations that received the update as well as have a list of any machine that will run the next time it checks in with the JSS. Click here for detailed instructions on how to change your local account passwords.

Product Pages

Casper Suite

Recon Suite

Composer

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March 2008

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